T&C's and Privacy

Please ensure you read all Terms and Conditions and our Privacy Policy prior to making a reservation.
 
1.) Most bulky items are used but in good condition and are thoroughly checked out to ensure they maintain and are in good working condition. Sometimes when changing stock you may be issued a brand new item.

2.) It is advisable that you have insurance to cover any loss or damage to any item. Customers agree to take care of all items in their possession and ensure that when not in use they are contained in a secure environment.

3.)  Regarding holiday rental orders, the full payment is payable upon reservation. The order will be then delivered to your place of stay for your arrival. We will arrange to pick any bulky items up when you have departed.

4.) Also with regards to holiday rentals, if you holiday has to be cancelled for any reason then we can only refund you if you have notified us with seven days prior to the start date.

5.) We have the right to change prices at anytime within the website.

6.)You have a cooling off period in which to cancel your reservation, of seven days from the date you receive confirmation of your reservation by email. If you decide to cancel within this period, you will receive a full deposit.

7.) We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

8.) Please note website images may differ slightly to the product you receive.

9.) You are responsible for your own childs/childrens safety.

10.) Minimum rental on 'monthly rentals' is 3 months contract.

11.) We have the right to retain full or partial deposit if anything is broken on the pushchair or if the item is sent back to us in a bad state and hasn't been cared for. Ie Stains, Rips, Tears etc.
 
12.) It is your responsibility to ensure the products/pushchair are returned to us when finished, otherwise we have the right to bill you for the full RRP of the items.
 
13.) Minimum term is a 3 month contract on monthly rentals. If you do wish to end before this time then any deposit you have paid will be fully retainable.
 
14.) We have the right to refuse any orders.

PRIVACY POLICY

At Rentabuggy we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.

We do update this Policy from time to time so please do return and review this Policy regularly.

For the purpose of the Data Protection Act 1998 our data controller is Laura Morris.

Information We Collect

In operating our website we may collect and process the following data about you:

i.         Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

ii.       Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.

iii.      Information provided to us when you communicate with us for any reason.

iiii.  Credit Card details if booking directly

Use of Cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

i.         To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

ii.       To meet our contractual commitments to you.

iii.      To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors. 

Storing Your Personal Data

Any financial details will be stored in a locked cabin on our premises but we confirm credit or debit numbers will not be stored.

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

i.         Where we sell any or all of our business and/or our assets to a third party.

ii.       Where we are legally required to disclose your information.

iii.      To assist fraud protection and minimise credit risk.

Third Party Links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. 

Access to Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact form.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at mail@rentabuggy.co.uk.

This privacy policy was provided and has been approved by legal documents provider www.diylegals.co.uk who provide a range of legal documents and forms.